Sr. Cisco Collaboration Engineer - Post Sales

Our Client, a leading Cisco Gold Partner, is seeking Cisco Collaboration (UC) Engineers in Columbus, OH.  This is a full time role and will be part of the Professional Services Team working on delivering, implementations, upgrades, troubleshooting, and general maintenance.


·         Delivering projects through Statements of Work transactions on time and under budget


·         Work with clients to structure project success to align with business goals:


·         Lead discovery meetings and participate in detailed design whiteboard sessions.


·         Defines design requirements and articulates the designed solution to the client


·         Validates architecture


·         Maximize customer loyalty through highly effective communication, precise work, exacting deliverable standards, and exceeding expectations during every phase of engagement. 


·         Work parallel with Project Leaders, Coordinators, and Management in developing and delivering project documentation and UC training as per the defined project deliverables.


Required Skills


·         A minimum of 5 years progressive work experience with Cisco Unified Communications product suite including, but not limited to:


·         Cisco Unified Communications Manager


·         Cisco Unity Connection


·         Cisco Unified Presence.


·         Cisco Unified Contact Center Express


·         Cisco Voice Gateways (PRI, CAS, FXO, FXS)


·         Cisco Unified Communications Manger Express (CME)/Unity Express (CUE)


·         Expressway, MRA, B2B


·         TMS/TMS-XE/Conductor/Telepresence Servers


·         IX/DX/SX Video Endpoints


·         WebEx/Jabber/Spark


·          Must be able to work well with other team members in a collaborative fashion, fostering learning and knowledge sharing to complete customer projects and equally be able to work solo with limited supervision and project oversight


·         Must have “hands-on” technical expertise


·         Excellent communication and documentation skills


·         Excellent customer facing skills


·         Cisco CCNP or CCIE – Voice/Collaboration mandatory.

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