Sr. Cisco Collaboration Engineer - Post Sales

Our Client, a leading Cisco Gold Partner, is seeking Cisco Collaboration (UC) Engineers in Indianapolis, IN.  This is a full time role and will be part of the Professional Services Team working on delivering, implementations, upgrades, troubleshooting, and general maintenance.

 

·         Delivering projects through Statements of Work transactions on time and under budget

 

·         Work with clients to structure project success to align with business goals:

 

·         Lead discovery meetings and participate in detailed design whiteboard sessions.

 

·         Defines design requirements and articulates the designed solution to the client

 

·         Validates architecture

 

·         Maximize customer loyalty through highly effective communication, precise work, exacting deliverable standards, and exceeding expectations during every phase of engagement. 

 

·         Work parallel with Project Leaders, Coordinators, and Management in developing and delivering project documentation and UC training as per the defined project deliverables.

 

Required Skills

 

·         A minimum of 5years progressive work experience with Cisco Unified Communications product suite including, but not limited to:

 

·         Cisco Unified Communications Manager

 

·         Cisco Unity Connection

 

·         Cisco Unified Presence.

 

·         Cisco Unified Contact Center Express

 

·         Cisco Voice Gateways (PRI, CAS, FXO, FXS)

 

·         Cisco Unified Communications Manger Express (CME)/Unity Express (CUE)

 

·         Expressway, MRA, B2B

 

·         TMS/TMS-XE/Conductor/Telepresence Servers

 

·         IX/DX/SX Video Endpoints

 

·         WebEx/Jabber/Spark

 

·          Must be able to work well with other team members in a collaborative fashion, fostering learning and knowledge sharing to complete customer projects and equally be able to work solo with limited supervision and project oversight

 

·         Must have “hands-on” technical expertise

 

·         Excellent communication and documentation skills

 

·         Excellent customer facing skills

 

·         Cisco CCNP or CCIE – Voice/Collaboration mandatory.

back to top